Our Mission

MEETING CUSTOMERS WHERE THEY ARE.


Our mission is simple: to have meaningful engagements with customers.

Today, that means conversing with customers through text messages.

With TxtSquad, we help businesses have rich text conversations with customers in a professional texting platform that is transparent, easy-to-use and integrated.

But that's only the beginning. TxtSquad helps our clients improve customer communications, and learn what works best to improve sales and service experience.

We have a passion for helping businesses succeed. We are not just another online software service -- we offer intimate support that extends long beyond on-boarding.

If you want to join TxtSquad on our mission, sign up for a free trial today.

What We Offer

IMPROVING CUSTOMER ENGAGEMENT.


  • SERVICE

    We have a hands-on service approach to help partners integrate texting into their business processes. We provide superior customer support that is always solution driven.

  • EXPERTISE

    Software alone won’t improve a business – it needs to be used strategically. That’s why we lend our expertise in business process communications to help build a customer engagement strategy that works for you.

  • INNOVATION

    Never be afraid to try something new. Our applications are designed with innovative features to engage customers and drive sales. Text conversation enables quantitative analysis and automation of sales processes that can’t be done through traditional sales channels.

Meet our Team.


Helping businesses succeed, one text message at a time.

 
Image

Josh Tayor
Founder and CEO

Josh founded TxtSquad after seeing significant challenges clients had in managing customer communications. He is an entrepreneur and expert communicator with over 17 years of industry experience, and is known for utilizing the latest technology to help clients solve problems, attract new clients and boost sales.
 
Image

Tim Bonnell
Senior Developer

Image

Ian Rutherford
System Architect