You might be surprised by what the humble text message can do for your pharmacy
Empower your pharmacy with text message-fueled communications and scheduling
Deliver personalized care and convenience, streamline operations, and supercharge your revenues with our HIPAA-compliant tools.
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What TxtSquad Can Do For Your Pharmacy
Revolutionize your pharmacy operations with AI-powered systems
Streamline Operations
Automate time-consuming tasks, reduce costs, and efficiently serve more customers.
Streamline campaigns and processes by automating seasonal promotions, prescription refills, and personalized adherence reminders to save you time and increase your business.
Grow Revenue
Boost sales with automated campaigns.
Save time with automations and reduce costs while growing revenues.
Busy pharmacists can serve a larger number of customers more quickly, thanks to the convenience and ease of texting.
Personalize Care
Bring a customized, personal touch to every customer interaction.
Provide tailored remedies, personalized care, and exceptional customer service.
With features like automated reminders, individualized medication plans, and active patient engagement, customers feel valued and supported throughout their healthcare journey.
Deliver Personalized Care and Convenience with AI-Driven Text-Based Communications and Scheduling
Leverage the benefits of texting and automation to revolutionize your communication, boost overall efficiency, and provide a more convenient and personalized experience for your customers.
Reach more customers, more quickly
Reduce time-consuming phone calls and message a large number of customers simultaneously with SMS
Two-way texting
Mass broadcasts to entire contact list
Targeted messaging to customer segments
Automated reminders
Customize automated text messages to individual patients, customer segments, or broadcast to all your users on a scheduled basis.
Prescription and adherence reminders
Pickup & delivery notifications
Sales & promotions
Scheduled campaigns
Out-of-the-box campaigns automate powerful marketing. Ready to launch at the click of a button.
Plan campaigns around seasonal events like hay fever and flu season
Automate messaging and replies
Reward your best customers with special gifts and discounts
AI-powered automations
Save time and improve service with powerful automations based on patient conversations
Simplify communication with scripted replies to common questions
Tailor bot scripts to your pharmacy’s exact needs
Improve efficiency and quality of service with prompt automated replies, any time day or night
Knowledge base
Plug-in your FAQ, blogs, and health articles and easily share with your clients lists and customer segments
Keep your customers informed on new products and services
Automatically reply to common questions
Position your pharmacy as a trusted authority by sharing your knowledge
Reviews & referrals
Reward your best customers and grow your business with automatic review and referral requests
Automated prompts to send clients review or referral requests
Tailor your scripts or use our templates to get the messaging exactly right
Grow your business through the power of word of mouth and the trust gained through online reviews
Revenue growth
More targetted campaigns and messaging = more sales and more revenue
Automate time-consuming tasks so you can focus on growing your business
Promote customer loyalty and repeat sales through value-added content marketing
Add new customers through referrals, content marketing, and sales campaigns
Grow your pharmacy and better serve your customers with TxtSquad's powerful & complete feature set
All the tools you need to reduce your workload, grow your pharmacy, and provide exceptional customer service
SMS prescription refills
Schedule SMS prescription reminders for clients
Two-way texting
Personalized interaction – real-time, two-way SMS communication for patient questions and support
Appointment reminders
Reduce No-Shows – Send automated SMS reminders for upcoming appointments
Automated sequences
Automated SMS sequences for prescription follow-ups, health checks, and more
Patient satisfaction surveys
Send surveys post-appointment or post-refill to gauge patient satisfaction and service quality
SMS alerts for medication
Notify patients when their medications are back in stock or when new stock arrives
Review and referral prompts
Enhance your online reputation by prompt satisfied patients to leave reviews via SMS
Scheduled text messages
Plan in advance and schedule SMS for health tips, holiday greetings, or medication reminders
Out-of-office messages
Maintain continuous engagement with patients using automatic replies for non-business hours
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APC members enjoy big benefits with TxtSquad - streamlined patient communications, seamless scheduling, and data-driven automations with TxtSquad’s easy to use, HIPAA-compliant system
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If you’re looking to use SMS services in your pharmacy operations, this step-by-step guide will lead you through the process.